Terms of service

Terms of Service

Last Updated: June 28, 2026

Welcome to Nova Grab. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General

These Terms of Service govern your use of the Nova Grab website and all purchases made through our store.

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate.

However, we reserve the right to:

  • Correct any pricing or typographical errors.

  • Modify or discontinue products without prior notice.

  • Limit the quantities available for purchase.

  • Cancel orders if incorrect pricing or product information has been displayed.

4. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to refuse or cancel any order if:

  • The product is unavailable.

  • Payment cannot be verified.

  • Fraudulent activity is suspected.

  • Incorrect pricing or product information has been displayed.

If payment has already been made, the amount will be refunded to your original payment method where applicable.

5. Shipping

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Nova Grab is not responsible for delays caused by shipping partners after dispatch.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers may request a return within 10 days of receiving their order, subject to the conditions outlined in our policy.

7. Intellectual Property

All content on this website, including logos, product images, graphics, text, and designs, is the property of Nova Grab and may not be copied, reproduced, or distributed without prior written permission.

8. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for any unlawful purpose.

  • Attempt to interfere with the website's security or functionality.

  • Provide false or misleading information.

  • Upload malicious software or harmful content.

9. Limitation of Liability

Nova Grab shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the appropriate courts in India.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Nova Grab

Email: novagrab26@gmail.com